Shipping policy

Shipping Delays

Carriers can sometimes experience influxes in orders that might overwhelm and skew expected shipment time frames. If you haven’t already, sign up for updates on your package through your courier by referencing your tracking number.


Still experiencing an issue? 
We wanna stay in the loop with this! Please email us at contact@spindletapcoffee.com with your name and order number and we can work with you to find resolution on this.

Damaged Goods

We appreciate your business and want to make it right. Please email us at contact@spindletapcoffee.com with your name and order number and a description of the issue you’re experiencing and we will work to make it right.

Incorrect Order

If you happen to receive the wrong order, please email us at contact@spindletapcoffee.com with your name and order number and a description of the issue you’re experiencing and we will send you a correct, replacement order!